Monday, April 30, 2007

solution for MS-Vista non-compatibility

Recently some students who have just purchased new computers have discovered they can't open documents created with MS Office 2007 on any computers on campus--MS Office 2007 is not automatically backwards compatible. I called ITD about this problem and discovered there is a relatively simple solution. The student should open the document on their new computer and click Save As to save it in older Word format (Word likely being the program we'll encounter most frequently with which this occurs). I didn't see how the student got to Save As (it's not as simple as clicking on the File menu, since there is no File menu) but when she got to the Save As dialog box, she got a very obvious option to choose something like "MS Word 1999-2003." After saving this way, students should then be able to open the document on LC and other Unity lab computers.

Michele

P.S. ITD said they hoped to be rolling out Office 2007 by fall.

1 comment:

Jeff Essic said...

ITD has posted the following support sysnews item:

http://sysnews.ncsu.edu/news/46423f96

Compatibility Pack for Office 2007
ITD - Software - New

The "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 file formats" has been added to the NAL. This allows files that use the new Office 2007 format to be opened and saved in Office 2003.

The installer icon for the Compatibility Pack should appear in the "Office Applications" and "Installers" folders if Office 2003 is installed.

The Compatibility Pack should also be installed the next time a user runs Word, Office, or Excel from the NAL. As a result, all machines running ITD's Office 2003 applications from the NAL should automatically receive the Compatibility Pack if a user runs Word, Excel, or Powerpoint once from the NAL.

Last Update: 2007-05-09 17:39:34
Original post date: 2007-05-09 17:39:34