Problems Opening E-reserves?

I attempted to help a patron today open an e-reserve via IM. I went through general troubleshooting (pop-up blocker, etc) and was unsuccessful. As it turns out, the student couldn't open the e-reserve with the Opera browser.

Has anyone else noticed issues opening e-reserves in an Opera browser?

The baffling world of Harvard Business School publications

Just had an interesting question that we might want to be on the lookout for...

A student was supposed to do a "case study" and his instructor had referenced a case number in a format that wasn't familiar to me: HBR 9-700-013. We assumed HBR was Harvard Business Review, but searching that publication didn't seem to work. So I looked through some other HBR articles hoping to find article ID numbers or something else that would point me in the right direction, and noticed that these articles sometimes reference HBS (presumably Harvard Business School) case numbers which had the right format: number-number-number. After more digging, I figured out that these cases are separate publications put out by the Harvard Business School. Didn't appear that we had them, although I think I found them Duke's catalog (the record was ambiguous) and probably some other business schools might, so ILL might be a possibility. They can also be ordered online at [http://www.hbsp.harvard.edu/hbsp/case_studies.jsp]. Although we were hoping the professor might have the publication and could put it on reserve.

Turns out Business Source Premier also indexes Harvard Business School Cases, but not by the case number, only the title. Simply Googling the case number got me as far as a title, though I don't know how reliable a method that would be. (If this particular one comes up again, this one was “Yahoo!: Business on Internet Time,” by J. Rivkin and J. Girotto, 2000).

New: Google Sky

Just wanted to let everybody know that the new version of Google Earth released yesterday has a Google Sky feature that lets you explore the Universe. There are a lot of blogs and videos turning up that show how this works.

http://earth.google.com/tour/thanks-win4.html to download.

I'll get the new version installed on the GIS workstations ASAP. Likely the UNITY version won't be updated until Winter break at the earliest, however.

Jeff

Background on the Class of 2011

Here's a MSNBC article about the collective experience of the Class of 2011, aka our new freshman.

Enjoy!

New Image on LC Workstations

Hi all,

As David mentioned Friday, the workstations in the Learning Commons now have a new image that includes Microsoft Office 2007. Here are a few updates related to these new images:

• Both Print Quota and WolfCopy printing services are available from all iMacs and Shuttle PCs in the Commons
  
• All iMacs and Shuttle PCs still point to the Print Quota printers by default (dhl-1102-1 and dhl-1102-2)
  
• The WolfCopy printer is now labeled "WolfCopy" when you display the list of available printers
  
• Printing from Office 2007 applications like Word and Powerpoint is slightly different. To change printers when inside an Office 2007 application, click on the large multicolored button in the upper-left corner of the screen. A drop-down list will appear - select Print from this list. This step replaces the old path of clicking on "File > Print..."
  
• Refworks Write-N-Cite is now available on the Shuttle PCs. Find Write-N-Cite by clicking the Start Button > Programs > Refworks > Write-N-Cite

Here are a few current problems we're experiencing with the new image and are working to resolve:

• The Flash 7 plugin is not working. This means some content such as YouTube.com videos don't currently play
  
• We've found a few workstations that won't allow patrons to login with their Unity credentials. We're placing those workstations out of order as we discover them, and IT is working on a fix

Thanks,

Joe

Reason #3,897 you don't let people lean on the desk!

http://www.flickr.com/photos/8lettersuk/1104535/

:)

Tag Clouds of Subject Guides

On Web4Lib there's been some discussion of using cloud tags to highlight what can be found on subject guides. It's an interesting idea. I wonder how it might be applied outside the "subject guide" context?

Here are some examples:
Edmonton Public Library

University of Washington Botanical Gardens

-- Kim

"Askville" at Amazon

This is an interesting mashup of Wikipedia's democratization (or is it libertarianization?) of "expertise," gaming (getting points), provider credibility a la EBay (what's your answering reputation instead of selling reliability), and social networking.

http://askville.amazon.com/askville/faq.html

Sousaphone Hero

Courtesy of the The Onion: Activision Reports Sluggish Sales

"And if you like multiplayer gaming, you're in luck," Hendleman continued. "In Sousaphone Hero's cooperative marching-band mode, as many as 135 of your friends can play simultaneously."

Where do you answer?

When working the LC desk, do you answer questions at the desk, out in the LC, at patron's computers, or where? Someone asked me if we go out to patron's computers to answer questions. What do you say?

Color printer in Unity lab - gone!

A patron just stopped by to find a color printer. When I mentioned that his options were the DML or the Unity lab, he informed me that the color printer in the Unity lab is gone. Anyone know what happened to it?